"In this section, we will see the different aspects of decision making and problem-solving. You can also understand the techniques and methods that help you in effective decision making and problem-solving. Another important aspect of decision making is in identifying the impacts of decisions and the differing aspects of complex problems. You will also gain insights on critical analysis and other evaluation techniques.

The topics covered in this program are as follows:

1- Understanding decision making and problem-solving techniques

2- Outcomes and Impacts of Decision

3- Problem solving techniques

4- Complex problems and decisions

5- How to analyse data to support decision making?

6- Understand organisational values and ethics and their impact on decision making

7- Understanding critical analysis and evaluation techniques

8- Plus, minus, implications (PMI) model by Edward de Bono

9- Pessimistic and Optimistic Rule

This course is useful for:

1. People responsible for taking decisions on behalf of their teams

2. People who administer and coordinate with teams to complete projects"